SkillRiseTech Refund and Return Policy

Last Updated: [Insert Date]

At SkillRiseTech, we’re committed to ensuring our learners receive the best possible training experience. We value your trust, and that’s why we’ve created a fair and transparent refund policy for our digital courses and services.

1. General Policy

Since all our products (such as online courses, downloadable resources, and digital training materials) are delivered electronically, we do not offer refunds once access has been granted — except under specific circumstances outlined below.

2. Eligibility for Refund

You may be eligible for a refund under the following conditions:

  • Duplicate payment: If you accidentally make a double payment for the same course.
  • Technical issues: If you experience technical difficulties that prevent you from accessing the course and our support team cannot resolve it within 5 business days.
  • Course not as described: If the course content is materially different from what was advertised on our website or promotional materials.

To qualify for a refund:

  • You must contact us within 7 days of purchase.
  • You must not have completed more than 20% of the course content.
  • You must provide valid proof of the issue (e.g., screenshots or receipts).

3. Non-Refundable Cases

Refunds will not be granted in the following situations:

  • Change of mind or lack of time to complete the course.
  • Inability to meet the course requirements (e.g., lack of internet, device incompatibility).
  • Failure to use discount codes or promotional offers before checkout.
  • Courses purchased during promotional or bundle sales (unless otherwise stated).

4. How to Request a Refund

To request a refund, please email us at support@skillrisetech.com with the following details:

  • Full name
  • Email address used for the purchase
  • Course name
  • Payment receipt or transaction ID
  • Reason for refund request

Our team will review your request and respond within 3–5 business days. If approved, refunds will be issued to your original payment method within 7–10 business days.

5. Cancellations and Subscription Plans

For courses or services offered on a subscription basis:

  • You may cancel your subscription at any time to avoid future billing.
  • Access to premium features will continue until the end of your current billing cycle.
  • No partial refunds are provided for unused periods.

6. Contact Us

If you have questions about this Refund and Return Policy, please contact:

📧 admin@skillrisetech.com
📞 +226 50 60 99 49

7. Policy Updates

SkillRiseTech reserves the right to modify or update this policy at any time. Updates will be posted on this page with a revised effective date.